This was my first time using Russianflora. The service was professional, the response time was great, and the products delivered were excellent. I placed my order and forgot to add a card. I was contacted immediately to correct this. The items I sent were all of high quality - flowers, chocolate, and wine. The recipient was very pleased! I would definitely use this company again and, in fact, wouldn't consider using a different one. Highly recommended. And I almost never give this high a rating. 5 stars!
I have used this company many times over the last two years to deliver flowers to my girlfriend in Moscow. Each time the company provides exceptional customer service, delivers on time and is always very quick to respond to any email questions. They may be a little expensive, but I'm happy to pay a bit more for excellent customer service and peace of mind knowing that nice flowers will be delivered to my love. I can definitely recommend them to others.