I have used this company many times over the last two years to deliver flowers to my girlfriend in Moscow. Each time the company provides exceptional customer service, delivers on time and is always very quick to respond to any email questions. They may be a little expensive, but I'm happy to pay a bit more for excellent customer service and peace of mind knowing that nice flowers will be delivered to my love. I can definitely recommend them to others.
I had ordered flowers from Russianflora about 3 or 4 times. They have always delivered the flowers with no problem, and their support staff is very helpful and quick to respond questions. On the day of delivery they went to great lengths to contact my lady friend to arrange the details of delivery. In all a satisfying buying experience.